JPMorgan Chase
Branch Operations Lead - Punta Gorda - Punta Gorda, FL
Punta Gorda, FL · Full-time · Posted Oct 16, 2026
- Experience
- 1+ years of retail banking experience; preferred: 6+ months of Associate Banker (Teller) experience.
- Education
- High school degree, GED, or foreign equivalent; preferred: college degree or military equivalent.
About the job
Leads daily branch operations and client service, ensuring accurate transactions, secure cash-device management, and compliance with bank policies and controls.
What you'll do
- Assist clients with transactions, manage lobby flow, build relationships, and introduce self-service options.
- Manage branch operations, including the cash vault and ATM, and resolve client issues.
- Support the Branch Manager with loss control, compliance, audits, and keeping the team informed about policies and procedures.
What they ask for
- Adhere to banking policies, procedures, and regulatory requirements; maintain accuracy and attention to detail.
- Demonstrate leadership, operational proficiency, and the ability to educate and collaborate with the branch team.
- Have 1+ years of retail banking experience.
- Have a high school degree, GED, or foreign equivalent; be able to work branch hours including weekends and evenings.
Nice to have
- 6+ months of Associate Banker (Teller) experience.
- College degree or military equivalent.
Model-written summary · the original posting is authoritative