JPMorgan Chase
Branch Operations Lead - Rohrerstown Rd (New Build) - Lancaster, PA
Lancaster, PA · Full-time · Posted Oct 21, 2026
- Experience
- 1+ years of retail banking experience; 6+ months of Associate Banker (Teller) experience preferred.
- Education
- High school degree, GED, or foreign equivalent; college degree or military equivalent preferred.
About the job
Leads day-to-day branch operations, assists clients with transactions and banking options, and supports compliance, loss control, and audit standards.
What you'll do
- Manage branch operations, including cash vault and ATM devices, and resolve client issues.
- Support the Branch Manager in maintaining compliance, loss control, and audit standards.
- Assist clients, manage lobby flow, and introduce self-service options and relevant branch team members.
What they ask for
- 1+ years of retail banking experience.
- High school degree, GED, or foreign equivalent.
- Ability to work branch hours, including weekends and evenings.
- Ability to travel as required for in-person training and meetings; successful completion of the Branch Operations Lead Training Program before placement.
Nice to have
- 6+ months of Associate Banker (Teller) experience.
- College degree or military equivalent.
Model-written summary · the original posting is authoritative