JPMorgan Chase
Branch Operations Lead - Santa Monica Market - Pacific Palisades, CA
Pacific Palisades, CA · Full-time · Posted Oct 26, 2026
- Experience
- 1+ years of retail banking experience; preferred: 6+ months of Associate Banker (Teller) experience.
- Education
- High school degree, GED, or foreign equivalent; college degree or military equivalent preferred.
About the job
Leads daily branch operations and client service, ensuring accurate transactions, strong controls, compliance, and a welcoming banking experience.
What you'll do
- Manage branch operations, including cash devices, client transactions, lobby flow, and issue resolution.
- Support the Branch Manager with loss control, compliance, audits, and keeping the team informed of policies and procedures.
- Build client relationships and introduce self-service options and appropriate branch specialists.
What they ask for
- 1+ years of retail banking experience.
- High school degree, GED, or foreign equivalent.
- Ability to work branch hours, including weekends and evenings, and travel as required for in-person training and meetings.
- Complete the Branch Operations Lead Training Program before placement.
Nice to have
- 6+ months of Associate Banker (Teller) experience.
- College degree or military equivalent.
Pay
$28.75-$35.05 USD base salary
Model-written summary · the original posting is authoritative