JPMorgan Chase
Branch Operations Lead - Sharon Greens - Cumming , GA
Cumming, GA · Full-time · Posted Oct 27, 2026
- Experience
- 1+ years of retail banking experience; preferred: 6+ months of Associate Banker (Teller) experience.
- Education
- High school degree, GED, or foreign equivalent; college degree or military equivalent preferred.
About the job
Leads branch operations and client service, ensuring accurate transactions, compliance, and effective controls while supporting the Branch Manager and team.
What you'll do
- Assist clients with transactions, manage lobby flow, and connect them with self-service options and relevant banking specialists.
- Manage operational activities, including cash devices, and resolve client issues in accordance with bank policies and procedures.
- Support loss control, compliance, audits, and team communication on policies and procedures.
What they ask for
- 1+ years of retail banking experience.
- High school degree, GED, or foreign equivalent.
- Ability to work branch hours, including weekends and evenings.
- Complete the Branch Operations Lead Training Program and travel as required for in-person training and meetings.
Nice to have
- 6+ months of Associate Banker (Teller) experience.
- College degree or military equivalent.
Model-written summary · the original posting is authoritative