JPMorgan Chase
Branch Operations Lead - South Miami Market - Miami, FL
Miami, FL · Full-time · Posted Oct 8, 2026
- Experience
- 1+ years of retail banking experience; 6+ months of Associate Banker (Teller) experience preferred.
- Education
- High school degree, GED, or foreign equivalent; college degree or military equivalent preferred.
About the job
Leads daily branch operations, supports accurate and compliant transactions, and helps clients access services and build relationships with the branch team.
What you'll do
- Manage cash devices and resolve client issues while following bank policies and procedures.
- Support the Branch Manager with loss control, compliance, audits, and branch operations.
- Assist clients, manage lobby flow, schedule meetings, and introduce self-service options and specialized support.
What they ask for
- At least 1 year of retail banking experience.
- High school degree, GED, or foreign equivalent.
- Ability to work branch hours, including weekends and evenings.
- Complete the Branch Operations Lead Training Program and travel as required for in-person training and meetings.
Nice to have
- At least 6 months of Associate Banker (Teller) experience.
- College degree or military equivalent.
Model-written summary · the original posting is authoritative