JPMorgan Chase
Branch Operations Lead, State College Northland Center, State College, PA
State College, PA · Full-time · Posted Oct 30, 2026
- Experience
- 1+ years of retail banking experience; preferred: 6+ months of Associate Banker (Teller) experience.
- Education
- High school degree, GED, or foreign equivalent; college degree or military equivalent preferred.
About the job
Leads daily branch operations while assisting clients, supporting the branch team, and maintaining compliance, loss-control, and audit standards.
What you'll do
- Assist clients with transactions, manage lobby flow, resolve issues, and introduce self-service options and relevant branch specialists.
- Manage operational activities, including cash vault and ATM devices, while following bank policies and regulatory requirements.
- Partner with the Branch Manager to support compliance, loss control, audits, team communication, and a welcoming client experience.
What they ask for
- 1+ years of retail banking experience.
- High school degree, GED, or foreign equivalent.
- Ability to work branch hours, including weekends and evenings.
- Complete the Branch Operations Lead Training Program and travel as required for in-person training and meetings.
Nice to have
- 6+ months of Associate Banker (Teller) experience.
- College degree or military equivalent.
Tools
cash vault, ATM
Model-written summary · the original posting is authoritative