JPMorgan Chase
Branch Operations Lead - Tampa Bay Northeast - Wesley Chapel, FL
Wesley Chapel, FL · Full-time · Posted Nov 2, 2026
- Experience
- 1+ years of retail banking experience; preferred: 6+ months of Associate Banker (Teller) experience.
- Education
- High school degree, GED, or foreign equivalent.
About the job
Leads branch operations and client service, ensuring accurate transactions, compliance, loss control, and a welcoming banking experience.
What you'll do
- Manage branch operations, including cash devices, client transactions, lobby flow, and issue resolution.
- Support the Branch Manager in maintaining compliance, loss control, audit readiness, and team awareness of policies and procedures.
- Build client relationships and introduce clients to self-service options and relevant branch experts.
What they ask for
- 1+ years of retail banking experience.
- High school degree, GED, or foreign equivalent.
- Ability to work branch hours, including weekends and evenings.
- Complete the Branch Operations Lead Training Program and travel as required for in-person training and meetings.
Nice to have
- 6+ months of Associate Banker (Teller) experience.
- College degree or military equivalent.
Model-written summary · the original posting is authoritative