JPMorgan Chase
Branch Operations Lead, Temple 5th Street Hwy Branch, Temple, PA
Temple, PA · Full-time · Posted Oct 30, 2026
- Experience
- 1+ years of retail banking experience; preferred: 6+ months of Associate Banker (Teller) experience.
- Education
- High school degree, GED, or foreign equivalent; college degree or military equivalent preferred.
About the job
Leads branch operations and assists clients with transactions, service, and self-service banking while supporting compliance, loss control, and audit standards.
What you'll do
- Manage branch operations, including cash devices, client issues, and transaction accuracy.
- Assist clients, manage lobby flow, build relationships, and introduce self-service options and specialized banking support.
- Partner with the Branch Manager to maintain compliance, loss control, audit readiness, and team awareness of policies and procedures.
What they ask for
- Adhere to banking policies, procedures, and regulatory requirements; demonstrate attention to detail, organization, leadership, and operational proficiency.
- Strong client engagement and communication skills, with the ability to educate clients and refer them to experts.
- 1+ years of retail banking experience.
- High school degree, GED, or foreign equivalent; ability to work branch hours, including weekends and evenings.
Nice to have
- 6+ months of Associate Banker (Teller) experience.
- College degree or military equivalent.
Model-written summary · the original posting is authoritative