JPMorgan Chase
Branch Operations Lead - Troup Hwy Branch - Tyler, TX.
Tyler, TX · Full-time · Posted Oct 30, 2026
- Experience
- 1+ years of retail banking experience; preferred: 6+ months of Associate Banker (Teller) experience.
- Education
- High school degree, GED, or foreign equivalent.
About the job
Leads day-to-day branch operations, supports accurate and compliant financial transactions, and helps clients access banking services and build relationships with branch staff.
What you'll do
- Manage branch operations, including cash devices, loss control, compliance, and audits.
- Assist clients with transactions, lobby flow, and self-service options; resolve issues and refer clients to specialists as needed.
- Work with the Branch Manager to keep the team informed about policies and procedures and maintain a welcoming client experience.
What they ask for
- Adhere to policies, procedures, and regulatory banking requirements; maintain accuracy and attention to detail.
- Demonstrate leadership, organizational, communication, and client-engagement skills.
- Have 1+ years of retail banking experience.
- Have a high school degree, GED, or foreign equivalent; be able to work branch hours, including weekends and evenings.
Nice to have
- 6+ months of Associate Banker (Teller) experience.
- College degree or military equivalent.
Model-written summary · the original posting is authoritative