JPMorgan Chase
Branch Operations Lead - WA West Market - Tacoma, WA and Surrounding Areas
University Place, WA +2 · Full-time · Posted Oct 24, 2026
- Location
- University Place, WA
Tacoma, WA
Gig Harbor, WA - Experience
- 1+ years of retail banking experience; preferred: 6+ months of Associate Banker (Teller) experience.
- Education
- High school degree, GED, or foreign equivalent; preferred: college degree or military equivalent.
About the job
Leads branch operations and supports client service, transaction accuracy, compliance, loss control, audits, and team communication.
What you'll do
- Manage branch operations, including cash devices, client transactions, and issue resolution.
- Support the Branch Manager with compliance, loss control, audits, and communicating policies and procedures to the team.
- Assist clients, manage lobby flow, build relationships, and introduce self-service banking options.
What they ask for
- 1+ years of retail banking experience.
- High school degree, GED, or foreign equivalent.
- Ability to work branch hours, including weekends and evenings.
- Complete the Branch Operations Lead Training Program and travel as required for in-person training and meetings.
Nice to have
- 6+ months of Associate Banker (Teller) experience.
- College degree or military equivalent.
Pay
University Place, WA: $25.87-$31.73 USD base salary; Tacoma, WA: $25.87-$31.73 USD base salary; Gig Harbor, WA: $25.87-$31.73 USD base salary
Model-written summary · the original posting is authoritative