JPMorgan Chase
Branch Operations Lead - Wethersfield, CT
Wethersfield, CT · Full-time · Posted Oct 27, 2026
- Experience
- 1+ years of retail banking experience; preferred: 6+ months of Associate Banker (Teller) experience.
- Education
- High school degree, GED, or foreign equivalent; preferred: college degree or military equivalent.
About the job
Leads day-to-day branch operations and client service, ensuring accurate transactions and compliance with bank policies and controls.
What you'll do
- Assist clients with transactions, manage lobby flow, and build relationships by introducing self-service options and referring clients to specialists.
- Manage branch operations, including cash devices, and resolve client issues.
- Support the Branch Manager with loss control, compliance, audits, and keeping the team informed about policies and procedures.
What they ask for
- 1+ years of retail banking experience.
- High school degree, GED, or foreign equivalent.
- Ability to work branch hours, including weekends and evenings.
- Complete the Branch Operations Lead Training Program and travel as required for in-person training and meetings.
Nice to have
- 6+ months of Associate Banker (Teller) experience.
- College degree or military equivalent.
Pay
$25.87-$31.73 USD base salary
Model-written summary · the original posting is authoritative