JPMorgan Chase
Branch Operations Lead - Wisconsin North Market - Grafton, WI
Grafton, WI · Full-time · Posted Oct 19, 2026
- Experience
- 1+ years of retail banking experience; preferred: 6+ months of Associate Banker (Teller) experience.
- Education
- High school degree, GED, or foreign equivalent.
About the job
Leads daily branch operations and client service, supporting the Branch Manager, managing cash devices, and maintaining operational controls and compliance.
What you'll do
- Assist clients with transactions, manage lobby flow, and introduce self-service banking options.
- Manage branch operations, including cash vault and ATM devices, and resolve client issues.
- Support loss control, compliance, audits, and team communication on policies and procedures.
What they ask for
- 1+ years of retail banking experience.
- High school degree, GED, or foreign equivalent.
- Ability to work branch hours, including weekends and evenings.
- Complete the Branch Operations Lead Training Program before placement and travel as required for in-person training and meetings.
Nice to have
- 6+ months of Associate Banker (Teller) experience.
- College degree or military equivalent.
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