JPMorgan Chase
Branch Operations Lead - Wisconsin North Market - Neenah, WI
Neenah, WI · Full-time · Posted Oct 20, 2026
- Experience
- 1+ years of retail banking experience; preferred: 6+ months of Associate Banker (Teller) experience.
- Education
- High school degree, GED, or foreign equivalent; preferred: college degree or military equivalent.
About the job
Leads daily branch operations and client service, handling transactions and cash devices while supporting compliance, loss control, audits, and team readiness.
What you'll do
- Assist clients with transactions, manage lobby flow, schedule meetings, and introduce self-service options and specialist support.
- Manage branch operations, including the cash vault and ATM, and resolve client issues while following bank policies.
- Work with the Branch Manager to uphold loss-control, compliance, and audit standards and keep the branch team informed.
What they ask for
- At least 1 year of retail banking experience.
- High school degree, GED, or foreign equivalent.
- Ability to work branch hours, including weekends and evenings.
- Complete the Branch Operations Lead Training Program before placement and travel as required for in-person training and meetings.
Nice to have
- At least 6 months of Associate Banker (Teller) experience.
- College degree or military equivalent.
Model-written summary · the original posting is authoritative