Business Banking Business Analysis Manager - Vice President

What you'll do

• Set the team’s strategy, priorities, operating routines, and development objectives; coach team members.
• Oversee onboarding resources and knowledge-sharing forums, including planning, content governance, and effectiveness measurement.
• Lead operational analytics and process-improvement initiatives, and provide executive updates, recommendations, and decision materials.

What they ask for

• 7+ years of experience in business management, business analysis, program management, operations, process improvement, learning and development, communications, analytics, controls, or a related function.
• 3+ years of experience leading employees, project teams, workstreams, or operational functions with multiple stakeholders and delivery commitments.
• Ability to establish strategy, turn priorities into plans, lead through change and ambiguity, and manage diverse portfolios.
• Strong project and change-delivery, stakeholder-influence, executive communication, presentation, facilitation, organizational, and prioritization skills.

Nice to have

• Experience in Business Banking, financial services, operations, or another highly regulated environment.
• Experience with onboarding, learning journeys, knowledge management, targeted communications, or automation and artificial-intelligence-enabled operational solutions.

AI focus

Preferred experience evaluating and implementing automation or artificial-intelligence-enabled solutions in operational workflows, with governance, risk, human oversight, and sustainable adoption.