JPMorgan Chase
Business Banking Governance and Quality Assurance Associate
Houston, TX +1 · Full-time · Posted Oct 8, 2026
- Location
- Houston, TX
Columbus, OH - Experience
- 2+ years; no alternative stated.
- Education
- Bachelor’s degree or equivalent experience in finance, accounting, business administration, economics, risk management, or a related discipline.
- Visa sponsorship
- Must be authorized to work in the United States. No employment-based immigration sponsorship or assistance with other immigration sponsorship or benefits, including OPT or CPT.
About the job
Evaluates and improves quality assurance, governance, and controls across Business Banking Risk, identifying issues and supporting sustainable remediation.
What you'll do
- Conduct quality assurance reviews and assess adherence to policies, procedures, and risk standards; identify trends, root causes, and control gaps.
- Support governance forums, reporting, issue escalation, and remediation monitoring with Business Banking Risk stakeholders.
- Improve QA methods and reporting using analytics, automation, and AI-enabled tools, consistent with governance and control requirements.
What they ask for
- 2+ years of experience in a listed risk, credit, quality, audit, governance, controls, change management, or related function.
- Bachelor’s degree or equivalent experience in a listed discipline.
- Knowledge of risk management, governance, process and control assessment, quality assurance, and issue remediation.
- Proficiency in Microsoft Excel and PowerPoint.
Nice to have
- Financial services experience supporting governance, QA, transformation, audit, or controls; or knowledge of Business Banking products and credit processes.
- Experience with QA methodologies, reporting or automation tools such as Power BI or Alteryx, or AI-enabled tools such as Microsoft Copilot.
Tools
Microsoft Excel, PowerPoint, Power BI, Alteryx, Microsoft Copilot
AI focus
Use data analytics, automation, and AI-enabled tools responsibly to improve review efficiency, reporting accuracy, risk identification, and QA coverage; familiarity with Microsoft Copilot or comparable tools is preferred.
Model-written summary · the original posting is authoritative