JPMorgan Chase
Business Resiliency Manager
Plano, TX +2 · Manager · Full-time · Posted Oct 9, 2026
- Location
- Plano, TX
Columbus, OH
Wilmington, DE - Education
- Bachelor's degree or equivalent experience.
About the job
Manages resiliency testing engagements and simulations to help business teams assess preparedness, identify risks, and improve resiliency capabilities.
What you'll do
- Plan and facilitate tabletop exercises and simulations, including defining objectives, scope, participants, and success criteria.
- Develop testing scenarios and materials; document outcomes and coordinate reporting and remediation tracking.
- Manage engagement schedules and deliverables, identify recurring risks, and improve testing frameworks and processes.
What they ask for
- Experience planning and facilitating exercises, simulations, workshops, or strategic events.
- Strong project management and organizational skills, including managing multiple engagements and competing priorities.
- Strong communication, stakeholder influence, analytical, and problem-solving capabilities; able to work independently.
- Proficiency with Microsoft PowerPoint, Excel, Word, and collaboration tools.
Nice to have
- Experience supporting enterprise resiliency or operational continuity programs; knowledge of third-party resiliency frameworks and supplier dependency management.
- Experience with executive reporting, risk management, controls, regulatory expectations, or relevant certifications.
Tools
Microsoft PowerPoint, Excel, Word
AI focus
Identify opportunities to integrate AI and automation into operational workflows, including evaluating, implementing, or governing AI-driven solutions for scalable process improvements and strategic objectives.
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