JPMorgan Chase
CCB Transactions Specialist
Fort Worth, TX · Full-time · Posted Oct 28, 2026
- Education
- High school diploma or GED required.
About the job
Processes and settles financial transactions, handles customer account inquiries, supports issue resolution and employee training, and contributes to customer-experience projects.
What you'll do
- Process, clear, service, research, and settle transactions under established procedures.
- Handle customer inquiries and account requests while maintaining a positive customer experience.
- Assist with employee training and contribute to issue resolution and customer-experience projects.
What they ask for
- Baseline knowledge or equivalent expertise in transaction management, including processing, clearing, servicing, researching, and settling transactions.
- Ability to handle customer inquiries and requests while maintaining a positive customer experience.
- Experience with automation and artificial intelligence tools and techniques applied to transaction management.
- Developing skills in coaching, conflict management, strategic thinking, and innovation.
Nice to have
- Familiarity or developing knowledge of automation and process optimization tools or technologies.
Tools
automation, artificial intelligence
AI focus
Use developing knowledge of artificial intelligence and automation to support transaction management and enhance services.
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