JPMorgan Chase
Client Onboarding Analyst
Charlotte, NC +2 · Full-time · Posted Oct 28, 2026
- Location
- Charlotte, NC
Chicago, IL
Plano, TX
About the job
Supports client onboarding and product transitions to the Chase banking platform, helping execute initiatives, resolve routine queries, and use data to inform decisions.
What you'll do
- Assist with strategic initiatives and projects related to client onboarding, following established procedures.
- Resolve routine onboarding queries and escalate unusual situations; use data and technology to provide insights.
- Build credibility and trust with clients and team members through professional interactions.
What they ask for
- Demonstrated critical thinking to resolve routine queries and escalate unusual situations.
- Experience using influence and persuasion to establish credibility and trust in a professional setting.
- Beginning proficiency in data and tech literacy, with willingness to learn emerging technologies.
- Developing emotional intelligence in professional interactions.
Nice to have
- Presentation skills for communicating procedures and updates to clients and stakeholders.
- Project management experience and developing experience with AI-powered analytics, workflow automation, or intelligent process tools.
Pay
$20.96-$29.22 USD base salary; $22.50-$32.09 USD base salary; $22.50-$32.09 USD base salary
Tools
AI-powered analytics, workflow automation, intelligent process tools
AI focus
Preferred experience using AI-powered analytics, workflow automation, or intelligent process tools to improve efficiency, reduce manual effort, or improve accuracy in operational processes.
Model-written summary · the original posting is authoritative