JPMorgan Chase
Client Service Manager - Associate
$72K–$104K
Tampa, FL · Manager · Full-time · Posted Sep 23, 2026
- Experience
- At least three to five years.
- Education
- Bachelor’s degree.
About the job
Supports institutional clients in Securities Services by managing inquiries, service governance, relationship reviews, billing, and client-focused initiatives.
What you'll do
- Support client relationships and satisfaction, respond to inquiries, and manage escalations.
- Monitor service levels and support product governance, client reviews, billing, and payments.
- Coordinate client training and help deliver global initiatives and ad-hoc projects.
What they ask for
- Bachelor’s degree.
- Three to five years of experience at a financial services organization focused on servicing institutional clients.
- Knowledge of Global Custody and/or Traditional, Hedge, Private Fund Services, or ability to quickly learn.
- Strong client-facing, communication, follow-up, prioritization, and collaboration skills.
Nice to have
- Works well in an evolving environment.
- Drive for continuous improvement.
Pay
USD 72,200.00-$104,000.00 base salary
Tools
CRM tools, KPIs, RAG ratings
Model-written summary · the original posting is authoritative