JPMorgan Chase
Client Service Manager – Vice President
$119K–$188K
Brooklyn, NY · Director · Full-time · Posted Oct 13, 2026
- Experience
- At least eight years in institutional client servicing at a financial services organization; three to five years of direct people management.
- Education
- Bachelor’s degree.
About the job
Manages a book of institutional clients in Securities Services, overseeing client satisfaction, service governance, global initiatives, and team development.
What you'll do
- Build client relationships, act as an escalation contact, and support ongoing client satisfaction.
- Lead service governance, monitor service levels, and reduce billing errors and carry costs.
- Oversee global initiatives and lead, mentor, and develop the team.
What they ask for
- Bachelor’s degree.
- At least eight years of experience at a financial services organization focused on servicing institutional clients.
- Strong knowledge of Global Custody and/or Traditional, Hedge, Private Fund Services.
- Three to five years of direct people management.
Nice to have
- Drive for continuous improvement.
Pay
$118,750.00-$187,500.00 USD base salary
Tools
KPIs, RAG ratings
Model-written summary · the original posting is authoritative