JPMorgan Chase
Communications Senior Associate
Wilmington, DE +2 · Senior · Full-time · Posted Aug 26, 2026
- Location
- Wilmington, DE
Plano, TX
Columbus, OH - Experience
- 5+ years
- Education
- BA/BS in Communications, Marketing, Journalism, Public Relations, or related degree
About the job
Supports senior leaders in Consumer and Community Banking by developing communications about strategy, digital products, design, customer experience, and AI-driven change.
What you'll do
- Create executive communications, presentations, announcements, newsletters, videos, and town hall content.
- Develop and deliver strategic communications and employee engagement programs, from planning through execution and measurement.
- Translate complex technology, AI, design, and customer experience topics into clear stories for employees.
What they ask for
- 5+ years of internal, corporate, and/or executive communications experience, including hands-on writing, editing, project management, and presentation building in technology or financial services.
- BA/BS in Communications, Marketing, Journalism, Public Relations, or a related degree.
- Demonstrated experience developing communications for senior leaders and executing strategies that support awareness, understanding, and employee engagement.
- Strong executive presentation skills and experience responsibly using AI-enabled productivity tools for communications work.
Nice to have
- Experience in digital journalism, social media, or digital content.
- Knowledge of Agile methodology.
Tools
PowerPoint, AI-enabled productivity tools
AI focus
Communicates how AI and emerging technologies affect customer and employee experiences; uses approved AI tools for research, synthesis, content development, editing, and audience-tailored communications.
Model-written summary · the original posting is authoritative