JPMorgan Chase
Consumer Banking Control Manager - Senior Associate
Columbus, OH +1 · Manager · Full-time · Posted Oct 22, 2026
- Location
- Columbus, OH
Plano, TX - Experience
- 5+ years working in financial services, with experience in controls, audit, quality assurance, or operational risk management.
About the job
Manages consumer banking compliance and operational risks by assessing control gaps, implementing control strategies, and supporting risk-related decisions and improvements.
What you'll do
- Advise stakeholders on risks and controls, identify gaps and root causes, and recommend solutions.
- Design and monitor controls using automation, AI, and data analytics; report program metrics and insights.
- Lead or support Risk & Control Self-Assessments, process walkthroughs, and control program projects.
What they ask for
- 5+ years working in financial services, with experience in controls, audit, quality assurance, or operational risk management.
- Experience applying risk management practices, escalating concerns, and supporting change management and stakeholder engagement.
- Strong communication and presentation skills, including executive summaries and clear reporting.
- Analytical thinking and decision-making skills, including analysis of data and alternatives.
Nice to have
- Knowledge of policies, procedures, and regulatory requirements.
- Data literacy and automation proficiency, including evaluating automation/ML opportunities.
Tools
automation, AI, data analytics, KRI/KPI, analytics and visualization tools, ML
AI focus
Designs and monitors controls using AI and data analytics; identifies and evaluates automation/ML opportunities.
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