JPMorgan Chase
Consumer Banking Program Control Manager - Associate
Columbus, OH · Manager · Full-time · Posted Sep 11, 2026
- Experience
- 3+ years in financial services; experience in controls, audit, quality assurance, or operational risk management.
About the job
Supports Consumer and Community Banking’s control management team by analyzing risks, designing and monitoring controls, and using data and digital tools to strengthen the control program.
What you'll do
- Partner with stakeholders to assess risks, identify control gaps, and investigate root causes.
- Support control design, implementation, monitoring, and Risk & Control Self-Assessments using digital tools, automation, and analytics.
- Analyze program data, prepare reports, and support regulatory and operational risk initiatives.
What they ask for
- 3+ years in financial services, with experience in controls, audit, quality assurance, or operational risk management.
- Basic understanding of risk and control concepts, including identifying straightforward risks and following escalation procedures.
- Ability to communicate clearly, document findings, and work with internal stakeholders.
- Analytical skills for organizing information, evaluating options, and making straightforward fact-based decisions.
Nice to have
- Familiarity with policies, procedures, and regulatory requirements.
- Data literacy and awareness of analytics, automation, and ML capabilities.
Tools
KRI/KPI, AI/ML, LLM
AI focus
Build expertise in automation, AI/ML, and LLM practices; apply AI and automation in daily control-management work.
Model-written summary · the original posting is authoritative