JPMorgan Chase
Content Design Senior Associate
$114K–$150K
Columbus, OH +2 · Senior · Full-time · Posted Oct 22, 2026
- Location
- Columbus, OH
Newark, DE
Brooklyn, NY - Experience
- 3+ years; equivalent expertise in editing and writing is stated as an alternative.
About the job
Develops and optimizes digital product content and information structures to improve user experience and customer confidence.
What you'll do
- Develop content strategies for products and features aligned with user experience principles and business objectives.
- Collaborate with cross-functional teams on clear, cohesive content and create content taxonomies.
- Analyze content performance and user feedback to recommend improvements.
What they ask for
- 3+ years of experience in content design, or equivalent expertise in editing and writing, focused on digital products and platforms.
- Experience creating content architectures and storytelling, with clear and concise writing.
- Experience applying accessibility guidelines and inclusive design.
- Experience with iterative design techniques and technical literacy in content platforms.
Pay
$114,000.00-$150,000.00 USD base salary
Model-written summary · the original posting is authoritative