JPMorgan Chase
Control Manager - Senior Associate
Jacksonville, FL +2 · Manager · Full-time · Posted Sep 21, 2026
- Location
- Jacksonville, FL
Columbus, OH
Plano, TX - Experience
- 5+ years working in financial services, with experience in controls, audit, quality assurance, or operational risk management.
About the job
Manages compliance and operational risks in Consumer and Community Banking by advising stakeholders, designing and monitoring controls, and improving risk programs.
What you'll do
- Analyze risks and controls, identify gaps and root causes, and advise on solutions.
- Design, set up, and monitor controls using automation, AI, and data analytics; review program metrics and produce reports.
- Lead or support risk and control assessments, process walkthroughs, and control-program projects, including improvements through new technology.
What they ask for
- 5+ years working in financial services, with experience in controls, audit, quality assurance, or operational risk management.
- Demonstrated capabilities in risk management and controls, change management, influence, and internal stakeholder management.
- Effective communication and presentation skills, teamwork, knowledge sharing, and analytical thinking and decision-making.
Nice to have
- Knowledge of policies, procedures, and regulatory requirements.
- Data literacy and automation proficiency, including assessing automation and ML opportunities.
Tools
AI, data analytics, KRI/KPI, automation, ML
AI focus
Uses AI and data analytics to design, set up, and monitor controls; identifies and evaluates automation/ML opportunities.
Model-written summary · the original posting is authoritative