JPMorgan Chase
Creative Technologist- Agentic
$142K–$205K
Plano, TX +2 · Full-time · Posted Aug 11, 2026
- Location
- Plano, TX
Brooklyn, NY
Columbus, OH - Experience
- 5+ years of applied experience.
- Education
- Formal training or certification on software engineering concepts.
About the job
Shapes customer experiences across products by combining design, software development, user research, and technical expertise.
What you'll do
- Develop customer experience strategies and lead end-to-end design initiatives, including service flows, wireframes, and interaction prototypes.
- Guide technical and product decisions and provide direction to business and technical teams, contractors, and vendors.
- Use user research, market trends, and data insights to inform design and collaborate across teams to deliver customer-centric solutions.
What they ask for
- Formal training or certification in software engineering concepts and 5+ years of applied experience.
- Practical experience delivering system design, application development, testing, and operational stability.
- Advanced in one or more programming languages, with in-depth knowledge of one or more technical disciplines.
- Experience creating user journey representations and applying inclusive design and accessibility guidelines.
Nice to have
- Expertise in AI technologies and trends, including Claude, ChatGPT, and other LLMs; experience in conversation design and/or chatbots.
- Expertise using Figma and FigJam.
Pay
$142,500.00-$205,000.00 USD base salary
Tools
Claude, ChatGPT, LLMs, Figma, FigJam
AI focus
AI expertise is preferred, including familiarity with Claude, ChatGPT, other LLMs, and trends in artificial intelligence and machine learning.
Model-written summary · the original posting is authoritative