JPMorgan Chase
Custody Cash Operations - Vice President
$107K–$171K
Brooklyn, NY · Director · Full-time · Posted Sep 22, 2026
- Experience
- At least seven years leading high-performing teams in payments operations or management.
About the job
Leads custody cash payment operations, overseeing end-to-end processes, controls, client outcomes, and team development while driving operational improvements.
What you'll do
- Lead daily payment lifecycle operations, manage escalations, and uphold quality, risk, control, and compliance standards.
- Improve payment processing through initiatives involving client experience, process optimization, cybersecurity, anti-fraud strategies, AI, and automation.
- Set operational strategy, communicate updates to stakeholders, and coach and develop employees.
What they ask for
- At least seven years of experience leading high-performing teams in payments operations or management.
- Proficiency with payments operations tools and flows, such as payment hubs/queues, case management, SWIFT interfaces where relevant, control dashboards, and ticketing.
- Advanced knowledge of global payment processing, market products, systems architecture, and industry regulations.
- Experience with strategic planning and execution, automation, data analysis, stakeholder collaboration, and continuous improvement.
Nice to have
- Knowledge of ISO or Swift message processing or management.
Pay
USD 107,350.00-171,000.00 base salary
Tools
SWIFT, AI
AI focus
Leverages AI and automation to improve payment operations efficiency and compliance.
Model-written summary · the original posting is authoritative