JPMorgan Chase
Customer Insights - Payments Data & Analytics - Senior Product Associate
$100K–$155K
New York, NY · Senior · Full-time · Posted Oct 28, 2026
- Experience
- 3+ years or equivalent expertise in product management or a relevant domain area.
- Education
- Bachelor’s degree in a quantitative, technical, or business discipline; a Master’s in math, statistics, analytics, or Business is preferred.
About the job
Own day-to-day execution of payments data and analytics products, using customer insights, metrics, and AI capabilities to improve product adoption and outcomes.
What you'll do
- Build an AI conversational analyst for deployment across digital channels; manage product modules and AI-related workstreams.
- Use research, journey mapping, market analysis, metrics, KPIs/OKRs, and experiments to inform product decisions and improve engagement.
- Write product requirements, epics, and user stories; coordinate delivery with cross-functional teams and support commercialization.
What they ask for
- 3+ years of experience or equivalent expertise in product management or a relevant domain area.
- Knowledge of the product development life cycle, including discovery and requirements definition.
- Data analytics expertise, such as SQL or Python, and ability to analyze data for decisions.
- Familiarity with AI/ML concepts, evaluation frameworks, and monitoring for AI use cases.
Nice to have
- Experience in a highly matrixed, complex organization; payments, fintech, or technology-enabled industries.
- Experience creating AI-powered solutions and familiarity with OpenAI, Anthropic, or Google models.
Pay
$99,750.00-$155,000.00 USD base salary
Tools
SQL, Python, OpenAI, Anthropic, Google
AI focus
Build and deploy an AI conversational analyst across digital channels; develop AI-powered product features and controls, with familiarity in AI/ML evaluation and monitoring.
Model-written summary · the original posting is authoritative