JPMorgan Chase
Design Operations Manager, Vice President
$133K–$210K
New York, NY · Director · Full-time · Posted Oct 27, 2026
- Experience
- 5+ years of project/program management or design operations experience working with digital UX design teams.
About the job
Manages design operations and delivery for a digital product portfolio, coordinating workflow, resources, reporting, and cross-team execution across Digital Customer Experience.
What you'll do
- Oversee portfolio intake, prioritization, resourcing, capacity, and visibility to support timely decisions and tradeoffs.
- Coordinate cross-team planning, dependencies, risks, and delivery; maintain project status, milestones, decisions, and reporting.
- Improve design operations through reusable documentation, process improvements, and adoption of traditional and AI-enabled tools.
What they ask for
- 5+ years of project/program management or design operations experience working with digital UX design teams.
- Strong understanding of product development lifecycle at scale and fluency in Agile and Waterfall methodologies.
- Proficient with delivery/operations tools such as Atlassian/Jira or Monday.com.
- Ability to plan, prioritize, and drive execution across concurrent workstreams while influencing cross-functional stakeholders.
Nice to have
- Experience working with or supporting design systems.
- Strong facilitation skills, including workshops, decisioning, and alignment forums.
Pay
USD 133,000.00-$210,000.00 base salary
Tools
Atlassian/Jira, Monday.com, Figma, GitHub Copilot
AI focus
Promotes adoption and use of AI and automation to improve delivery quality and speed, operational efficiency, decision support, documentation, and communication, in alignment with firm policies.
Model-written summary · the original posting is authoritative