JPMorgan Chase
Digital Capabilities Operationalization Lead - Vice President
Wilmington, DE +1 · Director · Full-time · Posted Aug 10, 2026
- Location
- Wilmington, DE
Columbus, OH - Education
- Bachelor’s degree (or equivalent experience).
About the job
Leads planning and delivery of digital owned-channel releases, coordinating stakeholders, managing risks and governance, and supporting process improvements and AI-enabled initiatives.
What you'll do
- Align delivery objectives, release goals, scope, and dependencies; own releases from planning through validation and follow-up.
- Manage execution, risks, issues, stakeholder communication, change management, and delivery metrics using Agile principles.
- Support automation and AI initiatives, including coordination, adoption, governance, and integration into delivery plans.
What they ask for
- Bachelor’s degree (or equivalent experience).
- Strong understanding of Agile values and principles, with demonstrated ability to apply Agile practices in complex environments.
- Experience managing end-to-end delivery and releases/deployments, including execution, risk and issue management, and stakeholder alignment.
- Advanced working knowledge of Microsoft Office (Excel, Word, PowerPoint, Visio) and SharePoint.
Nice to have
- Experience identifying automation opportunities and/or supporting AI-enabled initiatives.
- Experience presenting to clients, executives, or decision-makers.
Tools
Microsoft Office, Excel, Word, PowerPoint, Visio, SharePoint
AI focus
Coordinates adoption and delivery of AI-enabled capabilities, supports appropriate governance and controls, and integrates initiatives into delivery plans to improve workflow efficiency, quality, and reliability.
Model-written summary · the original posting is authoritative