JPMorgan Chase
Document and Business Solutions Operations Supervisor
$66K–$85K
New York, NY · Full-time · Posted Oct 15, 2026
- Experience
- 5+ years’ experience in high volume professional printing and 5+ years’ experience in team management or equivalent demonstrated leadership in operations.
About the job
Supervises evening mail, print production, and messenger operations across four New York Midtown locations, while providing hands-on production backup and managing staff, vendors, service quality, and operational controls.
What you'll do
- Coordinate daily mail, print, messenger, courier, delivery, inventory, and service workflows; assign priorities and coverage.
- Coach and manage team performance, resolve client escalations, and maintain service standards and procedures.
- Ensure compliance, confidentiality, health and safety, and continuous improvement, including tracking and reporting in Excel.
What they ask for
- End-to-end operations experience in high-volume print production, with ability to perform production work as needed.
- 5+ years’ experience in high volume professional printing.
- 5+ years’ experience in team management or equivalent demonstrated leadership in operations.
- Strong working knowledge of Microsoft Office, including retrieving and sorting data in Excel.
Pay
USD 66,300.00-USD 85,000.00 base salary
Tools
Microsoft Office, Excel, Word, PowerPoint, Outlook
Model-written summary · the original posting is authoritative