JPMorgan Chase
Employee Success Senior Associate
$91K–$132K
Jersey City, NJ +2 · Senior · Full-time · Posted Oct 22, 2026
- Location
- Jersey City, NJ
Plano, TX
Columbus, OH - Experience
- 3+ years of experience or equivalent expertise.
About the job
Leads scoped change initiatives and supports adoption of Performance and Learning products by translating employee feedback and insights into practical change strategies, communications, and enablement.
What you'll do
- Lead end-to-end change delivery for scoped initiatives and support HR product launches and adoption.
- Build partner relationships, gather employee feedback, and analyze adoption and experience metrics to recommend improvements.
- Coordinate larger global initiatives, including change plans, stakeholder sessions, communications, training logistics, and change assets.
What they ask for
- 3+ years of experience or equivalent expertise in change management or a relevant domain, such as change delivery, product adoption, or employee learning and development.
- Strong verbal and written communication skills.
- Comfort using technology and willingness to learn new technological skills, programs, and tools.
- Demonstrated analytical skills and critical thinking.
Nice to have
- Prosci Certified.
- General Change Management Certified.
Pay
$91,200.00-$132,000.00 USD base salary
Model-written summary · the original posting is authoritative