JPMorgan Chase
Employee Voice, Senior Associate
Wilmington, DE · Senior · Full-time · Posted Sep 28, 2026
- Experience
- 5 years of professional experience supporting survey research, employee listening, or related analytics work.
- Education
- Advanced degree in Industrial/Organizational Psychology, Organizational Behavior, Statistics, or other Behavioral Science.
About the job
Supports JPMorgan Chase’s firmwide employee listening strategy by managing surveys, analyzing feedback, and communicating actionable insights about culture and employee experience.
What you'll do
- Manage a defined workstream for the Employee Opinion Survey and support other surveys from design through analysis.
- Advise on survey content, administration, analytics, and reporting; identify and communicate actionable findings.
- Create executive-ready materials and collaborate with Workforce Data and cross-functional partners to integrate and apply employee insights.
What they ask for
- Advanced degree in Industrial/Organizational Psychology, Organizational Behavior, Statistics, or another Behavioral Science.
- Knowledge of research methods and experience creating and administering measurement tools, especially surveys.
- Ability to manage and manipulate large data sets in Excel.
- Proficiency in at least one statistical analysis tool, such as R or Python.
Tools
Excel, PitchPro+, R, Python
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