JPMorgan Chase
Experience Design Senior Associate - Agentic
$124K–$170K
Brooklyn, NY +1 · Senior · Full-time · Posted Oct 5, 2026
- Location
- Brooklyn, NY
Columbus, OH - Experience
- 3+ years; user experience design or equivalent role.
About the job
Design and deliver adaptive, AI-driven employee self-service experiences, including conversational and UI interactions, from concept through implementation.
What you'll do
- Lead design for features and end-to-end journeys, including flows, prototypes, and high-fidelity interfaces.
- Define system responses to user inputs, edge cases, failures, and handoffs between conversational and UI interactions.
- Partner with engineering, research, and product; use feedback and testing to refine experiences and contribute to the agentic design system.
What they ask for
- 3+ years in user experience design or an equivalent role focused on digital products and services.
- Experience designing across web, mobile, and other digital channels; ability to interpret complex data into actionable insights.
- Proven use of generative AI assistants and LLM-powered tools in the design process.
- Proficiency in inclusive design, accessibility guidelines, and assistive technologies, with a history of accessible digital experiences.
Nice to have
- Expertise with Figma, Figma plug-ins, and FigJam.
- Experience with conversation design or chatbots; front-end, mobile development, or API experience is also noted.
Pay
Brooklyn,NY $123,500.00-$170,000.00 (base salary)
Tools
Figma, Sketch, Adobe Creative Suite, Claude, ChatGPT, HTML, CSS, React
AI focus
Design AI-driven and agentic employee experiences; use generative AI assistants and LLM-powered tools in the design process, and define adaptive conversational and UI interaction patterns.
Model-written summary · the original posting is authoritative