JPMorgan Chase
Experience Design Senior Associate
$124K–$170K
Brooklyn, NY +2 · Senior · Full-time · Posted Oct 16, 2026
- Location
- Brooklyn, NY
Columbus, OH
Plano, TX - Experience
- 3+ years; equivalent role accepted.
About the job
Design and improve accessible, user-centered digital experiences for financial services products by balancing user needs with business goals and collaborating across teams.
What you'll do
- Design interaction solutions and maintain consistency across products and platforms.
- Use information architecture, research, and data analysis to inform user-centered design decisions.
- Collaborate with cross-functional teams and iterate on designs using user feedback, inclusive design, and accessibility principles.
What they ask for
- 3+ years in user experience design or an equivalent role focused on improving digital products and services.
- Ability to create visual and functional designs using industry-standard tools such as Figma, Sketch, or Adobe Creative Suite.
- Experience designing and optimizing user experiences across web, mobile, and other digital channels.
- Experience interpreting complex data and applying inclusive design, accessibility guidelines, and assistive technologies.
Nice to have
- Expertise with Figma, Figma plug-ins, and FigJam; strong communication and presentation skills.
- Knowledge of AI technologies including Claude, ChatGPT, and other LLMs; experience with front-end or mobile development, APIs, conversation design, or chatbots.
Pay
$123,500.00-$170,000.00 USD base salary
Tools
Figma, Sketch, Adobe Creative Suite, Claude, ChatGPT, LLMs, HTML, CSS
AI focus
Preferred expertise in AI technologies and trends, including Claude, ChatGPT, and other LLMs.
Model-written summary · the original posting is authoritative