JPMorgan Chase
Experience Design, Vice President
$142K–$205K
New York, NY · Director · Full-time · Posted Oct 22, 2026
- Experience
- 8+ years
- Education
- Bachelor's Degree (or higher)
About the job
Leads early-stage and zero-to-one experience design initiatives, shaping customer-facing web, mobile, and omnichannel solutions from discovery through production.
What you'll do
- Lead discovery, research, concept development, and hands-on design of end-to-end customer experiences.
- Create UX artifacts and prototypes, partnering with Product and Technology teams to refine and deliver solutions.
- Align stakeholders and communicate customer insights, recommendations, and strategic direction.
What they ask for
- Bachelor's Degree (or higher).
- 8+ years of professional experience designing and delivering customer-facing products and experiences for web and mobile applications.
- Advanced to expert skill level designing and prototyping in Figma.
- Experience leading complex initiatives and influencing cross-functional stakeholders in fast-paced environments.
Nice to have
- Understanding of Accessibility Guidelines and Inclusive Design practices.
- Proficiency using Claude and other AI-powered tools to support research synthesis, ideation, concept development, prototyping, and design workflows.
Pay
$142,500.00-$205,000.00 USD base salary
Tools
Figma, PowerPoint, Claude, Agile
AI focus
Explore and apply AI-powered tools such as Claude for ideation, research synthesis, concept development, prototyping, and workflow efficiency.
Model-written summary · the original posting is authoritative