JPMorgan Chase
Experience Design Vice President- Business Banking
$142K–$205K
New York, NY · Director · Full-time · Posted Oct 23, 2026
- Experience
- 5–7+ years of experience in user experience, service design, design thinking, and design research.
- Education
- BFA or BA in a field related to AI and/or digital product design.
About the job
Develops experience strategies and concepts for Business Banking, shaping accessible customer- and employee-facing products and omnichannel services for small businesses.
What you'll do
- Synthesize research, competitor, business, and data inputs into opportunities, visions, and structured plans.
- Create, prototype, and test concepts; lead collaborative omnichannel design strategy initiatives.
- Communicate design work to influence roadmaps and align stakeholders; coach designers and advance human-centered design practices.
What they ask for
- 5–7+ years of experience in user experience, service design, design thinking, and design research.
- BFA or BA in a field related to AI and/or digital product design.
- Experience with rapid prototyping and testing; familiarity with Figma, Claude Code, and VS Code; portfolio includes lo-fi and hi-fi examples.
- Experience in digital product development, including opportunity sizing, competitive analysis, MVP definition, and solution delivery.
Nice to have
- Experience in finance/banking or another regulated industry.
- Experience working with BMAD method.
Pay
$142,500.00-$205,000.00 USD base salary
Tools
Figma, Claude Code, VS Code
AI focus
Requires awareness and practical understanding of current AI technologies and their application and relevance to digital experiences; also names AI creative technologist among methods and tools.
Model-written summary · the original posting is authoritative