JPMorgan Chase
Fraud Analyst-Bilingual in English/Portuguese
Tampa, FL · Full-time · Posted Oct 2, 2026
- Experience
- 2+ years in an Operations and/or Client Service environment.
About the job
Investigates bank fraud and helps secure accounts, resolve claims, and provide fraud remediation and recovery support to clients.
What you'll do
- Identify and mitigate fraud risks; investigate US and international bank fraud activities.
- Secure accounts, handle claims, and complete steps to remediate losses for clients.
- Coordinate with internal teams and communicate with clients while managing detailed reviews and deadlines.
What they ask for
- Fluent in Portuguese and English, with strong spoken, reading, and writing proficiency.
- 2+ years of experience in an Operations and/or Client Service environment focused on support and solutions.
- Strong written and oral communication skills at an executive level.
- Strong organizational skills, attention to detail, follow-up habits, and ability to handle confidential client details professionally.
Nice to have
- Expert-level ability to collect, analyze, and synthesize information.
- Proficient in Microsoft Excel, PowerPoint and Word.
Tools
Microsoft Excel, PowerPoint, Word
Model-written summary · the original posting is authoritative