JPMorgan Chase
Fraud Manager III- Business Operations
Plano, TX · Manager · Full-time · Posted Oct 1, 2026
- Experience
- 5+ years of overall experience; prior Business Management experience and/or strong Merchant Services product knowledge.
- Education
- Bachelor’s degree in Business, Finance, Economics, or a related field (or equivalent experience).
About the job
Leads business management for Merchant Services Fraud, translating strategy into execution through performance reporting, governance, budget support, investment tracking, and cross-functional coordination.
What you'll do
- Run business reviews, executive communications, planning events, and leadership reporting; develop a consistent Merchant Services Fraud narrative.
- Manage KPI/KRI reporting, scorecards, OKRs, variance analysis, and escalation of emerging trends and risks.
- Track strategic investments and budgets, improve operational processes and tools, and coordinate delivery with Finance, Technology, Operations, Legal, and Compliance.
What they ask for
- Bachelor’s degree in Business, Finance, Economics, or a related field (or equivalent experience).
- Prior Business Management experience and/or strong product knowledge in Merchant Services.
- 5+ years of overall experience with demonstrated business-analysis capability.
- Strong Microsoft PowerPoint and Microsoft Excel skills.
Nice to have
- Experience in business management, operations, project management, and/or business strategy roles.
- Experience in merchant acquiring/processing; broader exposure to payments and/or financial services is also acceptable.
Tools
Microsoft PowerPoint, Microsoft Excel, SharePoint
Model-written summary · the original posting is authoritative