JPMorgan Chase
Head of Executive & Employee Social Media Executive Director
$163K–$265K
New York, NY · Director · Full-time · Posted Sep 22, 2026
- Experience
- 10+ years of relevant experience; no alternatives stated.
About the job
Leads J.P. Morgan’s executive and employee social media program, primarily on LinkedIn, covering strategy, governance, advocacy, content, coaching, and measurement.
What you'll do
- Set social media strategy and governance, including standards, approvals, controls, and risk escalation.
- Lead LinkedIn Sales Navigator, ambassador, and employee advocacy programs; coach senior leaders and create content.
- Coordinate with business, Marketing, Risk, Controls, Legal, and Compliance partners; provide training and measure results.
What they ask for
- 10+ years of relevant experience in social strategy, executive communications, employee advocacy, and/or B2B marketing/communications, including executive-facing leadership.
- Expertise in LinkedIn, including LinkedIn Sales Navigator; experience building, scaling, and measuring advocacy or ambassador programs.
- Social crisis/issues management experience and ability to advise senior leaders on sensitive reputational topics.
- Strong governance and risk capabilities, writing and editing skills, stakeholder management, and presentation skills.
Nice to have
- Financial services experience.
- Familiarity with social media publishing and analytics tools such as Hearsay and Sprinklr.
Pay
$163,400.00-$265,000.00 USD base salary
Tools
LinkedIn, LinkedIn Sales Navigator, Hearsay, Sprinklr
Model-written summary · the original posting is authoritative