JPMorgan Chase
Instructional Designer, AI Enablement
$100K–$175K
Wilmington, DE +5 · Full-time · Posted Oct 23, 2026
- Location
- Wilmington, DE
Columbus, OH
Plano, TX
New York, NY
Chicago, IL
Atlanta, GA - Experience
- 6+ years of instructional design experience.
About the job
Designs and maintains scalable learning experiences that build employees’ AI fluency and support effective, responsible use of the firm’s AI tools.
What you'll do
- Assess learning needs and turn AI adoption goals and skills gaps into scoped learning requirements and journeys.
- Create and evaluate AI learning materials, including tool- and workflow-based training, using pilots and feedback to improve quality.
- Partner with stakeholders to scale learning through playbooks and templates, and use adoption data to measure impact.
What they ask for
- 6+ years of instructional design experience creating modern, experiential learning for adult learners at scale.
- Experience conducting learning needs analysis and scoping learning solutions from business goals, skills gaps, and learner data.
- Strong curriculum design, content review, and quality assurance skills.
- Hands-on experience with generative AI tools and working knowledge of AI concepts, capabilities, limitations, and responsible use.
Nice to have
- Experience designing learning for enterprise AI or digital transformation programs.
- Experience with skills taxonomies, AI literacy frameworks, assessment design, or learning and adoption analytics.
Pay
New York,NY $114,000.00-$175,000.00 (base salary); Chicago,IL $99,750.00-$160,000.00 (base salary)
Tools
generative AI tools, chat assistants, Microsoft Copilot
AI focus
Designs AI fluency learning for employees, including responsible and tool-specific use of chat assistants, Microsoft Copilot, and emerging agentic tools; also uses AI tools in the instructional design process.
Model-written summary · the original posting is authoritative