JPMorgan Chase
Internal Strategy & Process Consulting Associate II
Plano, TX · Full-time · Posted Sep 16, 2026
- Experience
- Approximately 3+ years; relevant experience may be in management consulting, internal consulting, strategy, transformation, or a comparable problem-solving environment.
About the job
Leads consulting workstreams to improve business processes and customer experiences, develop strategy and transformation recommendations, and identify opportunities to apply AI, automation, and analytics.
What you'll do
- Lead workstreams from planning through delivery, including analysis, stakeholder management, and executive-ready recommendations.
- Analyze and visualize processes to identify inefficiencies and develop improvement opportunities.
- Identify and assess GenAI, automation, and advanced analytics use cases, and coach junior colleagues.
What they ask for
- Approximately 3+ years of relevant experience in management consulting, internal consulting, strategy, transformation, or a comparable problem-solving environment.
- Demonstrated experience independently owning and delivering a meaningful workstream or equivalent body of work.
- Strong problem-solving, analytical, stakeholder management, influencing, and executive communication skills.
- Professional use of GenAI/LLM tools and proficiency with digital process tools and AI systems.
Nice to have
- External management consulting experience; financial services or transformation in a regulated environment.
- Experience with process redesign, operating models, customer journeys, automation, advanced analytics, or AI-enabled transformation.
AI focus
Uses GenAI/LLM tools across consulting work and identifies, assesses, and develops AI, automation, and advanced analytics use cases to improve business processes and customer or employee experiences.
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