Lead Architect - ServiceNow

What you'll do

• Define target-state architectures, reference designs, reusable patterns, and integration strategies for ServiceNow.
• Lead design governance, translate non-functional requirements into implementable solutions, and identify and mitigate architectural risks.
• Mentor technical teams and improve automation, platform operability, and performance across the delivery lifecycle.

What they ask for

• Formal training or certification on infrastructure architecture concepts and 5+ years applied experience.
• Deep knowledge of ServiceNow architecture, including data models, workflows/flows, security roles, and performance.
• Experience defining architectures and integration patterns, and designing for non-functional requirements such as resiliency, security, scalability, observability, and disaster recovery.
• Experience applying enterprise-authorized AI in software engineering and architecture workflows, with validation and awareness of data sensitivity.

Nice to have

• ServiceNow architect-level certifications such as CTA/CMA.
• AWS architecture experience, or experience in regulated environments, CMDB/asset strategy, platform engineering, or workflow analytics.

Pay

San Francisco,CA $156,750.00-$215,000.00 USD base salary

Tools

ServiceNow, APIs, ADRs, AWS, CI/CD

AI focus

Use enterprise-authorized AI to accelerate architecture discovery and decisioning, and evaluate AI-enabled capabilities for cloud-native architectures while maintaining human validation, data sensitivity, resiliency, security, and auditability.