JPMorgan Chase
Lead Infrastructure Engineer - Microsoft 365 Office Client Engineer
Columbus, OH · Full-time · Posted Oct 1, 2026
- Experience
- 5+ years of applied experience; no alternatives stated.
- Education
- Formal training or certification on infrastructure engineering concepts.
About the job
Owns the engineering and controlled release of Microsoft 365 Office client software across global virtual and physical desktop environments.
What you'll do
- Build and run packaging, testing, deployment, monitoring, and validation processes for Office client updates and releases.
- Plan releases using pilot groups, deployment rings, quality gates, and rollback procedures; troubleshoot issues and perform root-cause analysis.
- Coordinate with application, security, infrastructure, and Microsoft support teams, using authorized AI capabilities to support engineering workflows and documentation.
What they ask for
- Formal training or certification in infrastructure engineering concepts and 5+ years of applied experience.
- Deep experience deploying, servicing, configuring, and supporting Microsoft Office 365.
- Strong expertise with Microsoft Configuration Manager (MECM/SCCM), Intune, and endpoint management technologies.
- Experience with enterprise software release governance, validation, and rollback planning; demonstrated ability to use and validate authorized AI capabilities securely.
Nice to have
- Experience with Microsoft 365 Copilot or AI-enabled workplace technologies.
- Experience with Citrix, Azure Virtual Desktop, application compatibility testing, add-ins, or enterprise software packaging.
Tools
Microsoft Office 365, Microsoft Configuration Manager (MECM/SCCM), Intune, Citrix, Azure Virtual Desktop, Microsoft 365 Copilot
AI focus
Uses enterprise-authorized AI to support infrastructure analysis, design documentation, issue identification, and remediation validation, while checking outputs and protecting sensitive data.
Model-written summary · the original posting is authoritative