Lead Site Reliability Engineer

What you'll do

• Set team direction and oversee stability, availability, resiliency, and operational performance across Sales platforms.
• Lead major-incident response, root-cause analysis, and remediation; partner with business and technology teams to improve service quality.
• Expand observability, automation, operational analytics, and AI-assisted reliability workflows with appropriate validation and controls.

What they ask for

• Formal training or certification in site reliability engineering concepts and 5+ years of applied experience.
• Experience using enterprise-authorized AI capabilities to improve SRE workflows, evaluating recommendations, and applying data-sensitivity awareness and guardrails.
• Leadership across Production Support, Production Management, SRE, or Technology Operations, delivering stable production services; experience supporting Front Office Sales users and Sales Execution platforms.
• Strong observability and service-management expertise, including Dynatrace, Splunk, Geneos, or Grafana, and ITIL Incident/Problem/Change/Availability.

Nice to have

• Experience supporting electronic Sales Execution platforms in Capital Markets and knowledge of Rates, Credit, FX, Repo, and/or SPG workflows.
• Hands-on experience with cloud, automation and scripting, or distributed platforms.

Pay

USD $156,750.00-$215,000.00 base salary

Tools

Dynatrace, Splunk, Geneos, Grafana, AWS, Azure, GCP, Python

AI focus

Uses enterprise-authorized AI for incident triage, troubleshooting, post-incident analysis, and AI-assisted SDLC/toolchain reliability workflows, with validation, traceability, and security controls.