JPMorgan Chase
Lead Site Reliability Engineer
OH · Full-time · Posted Sep 19, 2026
- Experience
- 5+ years applied experience.
- Education
- Formal training or certification on site reliability engineering concepts.
About the job
Leads reliability engineering for enterprise infrastructure platforms, owning production services and improving resilience through automation, observability, incident response, and validated AI-assisted workflows.
What you'll do
- Build automated, self-healing reliability tooling and use telemetry and desired-state systems to reduce manual operations and toil.
- Define and operationalize SLIs/SLOs, lead on-call and major incident response, and own service reliability, performance, security, and cost.
- Adopt AI-assisted reliability practices across incident handling and the SDLC with validation, traceability, and security controls.
What they ask for
- Formal training or certification in site reliability engineering concepts and applied SRE experience.
- Experience using enterprise-authorized AI capabilities in SRE workflows, evaluating recommendations, and applying appropriate guardrails.
- Production software engineering experience in an industry-standard language, plus ownership of production systems including on-call, incident response, and postmortems.
- Experience with SLI/SLO practices, observability, *nix fundamentals, and infrastructure automation.
Nice to have
- Networking depth or experience operating network-adjacent platforms.
- Experience across multiple infrastructure domains or programming languages; ongoing AI skill development; regulated or large-scale enterprise experience; or establishing engineering culture.
Tools
Python, Go, Java, C++, Rust, Grafana/Prometheus, Splunk, Datadog
AI focus
Uses enterprise-authorized AI for incident triage, troubleshooting, post-incident analysis, and SDLC reliability workflows, with validation, guardrails, traceability, and security controls.
Model-written summary · the original posting is authoritative