JPMorgan Chase
Lead Site Reliability Engineer - Corporate KYC
Houston, TX · Full-time · Posted Aug 6, 2026
- Experience
- 5+ years of applied experience.
- Education
- Formal training or certification in software engineering concepts.
About the job
Leads reliability engineering for Corporate KYC applications and platforms, improving service stability and guiding incident response, architecture, and AI-assisted operational workflows.
What you'll do
- Lead resiliency reviews and reliability initiatives, using analytics, service-level indicators, objectives, and error budgets.
- Serve as technical lead and major-incident contact; troubleshoot issues, reduce bottlenecks, and mentor engineers.
- Promote secure, auditable AI-assisted workflows for incident analysis and software delivery practices.
What they ask for
- Formal training or certification in software engineering concepts.
- Deep proficiency in site reliability practices, including reliability, scalability, performance, security, architecture, and toil reduction.
- Fluency in at least one programming language; experience with observability, CI/CD, and containers or orchestration.
- Demonstrable experience using enterprise-authorized AI for SRE workflows, validating outputs and managing data sensitivity and risk.
Nice to have
- Ability to teach new programming languages to team members.
- Ability to collaborate across levels and stakeholder groups.
Tools
Python, Java Spring Boot, .Net, Grafana, Dynatrace, Prometheus, Datadog, Splunk
AI focus
Uses enterprise-authorized AI for incident triage, troubleshooting, post-incident analysis, knowledge capture, and AI-assisted SDLC/toolchain workflows, with validation, auditability, and security guardrails.
Model-written summary · the original posting is authoritative