Lead Software Engineer- Technical Support Engineer- Authentication & Authorization Platforms

What you'll do

• Support authentication and identity integrations, including federation setup, onboarding, and secure credential handling.
• Own complex incidents end to end; write diagnostic code, runbooks, and root-cause analyses, and support maintenance and releases.
• Promote responsible AI-assisted engineering practices, improve troubleshooting and automation, and mentor engineers.

What they ask for

• Formal training or certification in software engineering concepts and 5+ years of applied experience.
• Customer-facing solution design, coding or scripting, technical writing, and broad systems integration experience.
• Root-cause diagnostics and incident and release support discipline; strong communication skills.
• Advanced proficiency in one or more programming languages and demonstrated leadership of approved AI-assisted development tools, including validation and responsible-use practices.

Nice to have

• Experience with authentication and federation protocols, IAM, directory services, or federated identity across firm and public-cloud providers.
• Familiarity with observability tooling and PKI basics, or in-region support experience in high-risk locations.

Pay

USD 156,750.00-$215,000.00 base salary

Tools

Entra, Google Cloud, x509, mTLS

AI focus

Leads adoption of enterprise-authorized AI-assisted engineering for coding, code review, test acceleration, and troubleshooting; establishes validation standards and promotes safe, compliant use.