JPMorgan Chase
Lead SRE Ops
Houston, TX · Full-time · Posted Oct 29, 2026
- Experience
- 5+ years applied experience in site reliability engineering; no alternatives stated.
- Education
- Formal training or certification on site reliability engineering concepts.
About the job
Leads reliability, administration, and incident response for enterprise backup and data protection platforms, while improving recovery, compliance, and AI-assisted operational workflows.
What you'll do
- Lead platform administration, backup policies, disaster recovery, and legacy-system migration across Cohesity, Commvault, and NetBackup.
- Improve platform reliability through service-level measures, telemetry, data-driven analysis, and major-incident management.
- Adopt and oversee AI-assisted reliability workflows, validating outputs and maintaining security, auditability, and resilience controls.
What they ask for
- Formal training or certification in site reliability engineering concepts and 5+ years of applied experience.
- Hands-on experience with Cohesity, Commvault, and NetBackup, including administration and enterprise-scale deployments.
- Experience with reliability practices, observability, programming and automation, CI/CD, and container technologies.
- Experience with backup encryption and replication, certification processes, compliance, and enterprise data protection.
Nice to have
- Experience in 24x7 production support, shift coverage, and on-call incident response.
- Knowledge of Data Protection 2.0 and enterprise backup certification and compliance frameworks.
Tools
Cohesity, Commvault, NetBackup, Grafana, Dynatrace, Prometheus, Datadog, Splunk
AI focus
Use enterprise-authorized AI for incident triage, troubleshooting, post-incident analysis, and reliability workflows across the software development lifecycle; validate outputs and apply appropriate security and risk controls.
Model-written summary · the original posting is authoritative