JPMorgan Chase
Learning Lead III - Product and Design Learning
Columbus, OH +2 · Full-time · Posted Oct 30, 2026
- Location
- Columbus, OH
Plano, TX
Wilmington, DE - Experience
- 5+ years in the listed fields or a related field.
About the job
Develops and delivers product and design learning programs, coordinating stakeholders and improving learner experiences using feedback and performance data.
What you'll do
- Plan and deliver workshops, learning journeys, cohort programs, self-paced resources, and events.
- Create learning materials and facilitate virtual and in-person sessions with practical activities.
- Coordinate stakeholders, track program delivery, and use participation, feedback, and performance data to improve offerings.
What they ask for
- 5+ years of experience in Learning and Development, Learning Experience Design, Talent Development, Product Management, Product Design, Program Management, or a related field.
- Experience designing, developing, and delivering learning experiences for professional audiences.
- Strong facilitation, presentation, writing, program management, and stakeholder coordination skills.
- Working knowledge of product development, customer-centered practices, and human-centered design.
Nice to have
- Experience supporting Product Management, Product Design, User Experience, Customer Experience, Innovation, or Technology audiences.
- Experience with generative AI tools and AI-enabled learning approaches.
Tools
generative AI
AI focus
Translate AI topics into learning content and use generative AI and emerging learning tools to improve content development, learner practice, and team efficiency.
Model-written summary · the original posting is authoritative